Unexpected issues while working on important data in QuickBooks can be very frustrating for users. The QuickBooks crashing error is one such scenario that can disrupt the functioning of the app and prevent users from running essential features. This error message can arise due to some common causes, like a damaged INI file or an incorrectly installed app. You can successfully dismiss the QuickBooks Desktop keeps crashing issue by following the detailed solutions below.
You can reach out to our team of QB assistants at 1.855.738.2784 to get the best assistance with the crashing problems in the app if the solutions provided below seem too challenging or complicated to perform.
Top Causes and Possible Reasons for QuickBooks Automatic Shutdown
The QuickBooks keeps closing errors can occur due to the main scenarios and primary factors mentioned below -
- The QBW company file name might be longer than allowed, and it might contain special characters, spaces, or an invalid data file extension.
- Essential files, like the INI file, might be damaged, broken, or corrupted, which can cause registration issues while running the QB functions.
- Your QuickBooks Desktop might not be properly or completely installed, and the installation process might be faulty due to some damaged, broken, or improper installation files in the PC.
- Your Windows OS version might be old, outdated, or obsolete, making it incompatible with running the recent QuickBooks Desktop version.
- The hard drive might be damaged or corrupted, and the drive sectors might be bad, broken, or contain insufficient storage space.
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Resolution Steps To Easily Dismiss QuickBooks Desktop Closes Unexpectedly Error
If your QuickBooks keeps shutting down, you can perform the effective steps below to eliminate the issue -
Step 1 - Modify the INI File Extension from the File Directory of the C Drive
You can tackle the QB keeps crashing error by editing the file name from the C drive.
- Open the QuickBooks File Directory from the C Drive and locate the QBWUSER.INI file to select the Rename option.
- Add OLD to the file name and hit Enter to save the changes, then rename the ECML file in the same way and rerun QuickBooks.
Step 2 - Activate the Quick-Fix Feature to Mend the Application Damage from the Tool Hub
Issues while running the QB functions can be fixed by activating the tool hub features to run the application repair process.
- Download the EXE setup file from Intuit and follow the on-screen prompts to install the tool hub, then double-click the QuickBooks Tool Hub icon.
- Access the tool hub and choose the Quick Fix My Program Tool option from the Program Problems section, then initiate the application repair process.
- Once the tool stops running, rerun QuickBooks and access the functions to check the status of the crashing problems.
Conclusion
QuickBooks crashing issues can be successfully eliminated by following the detailed guide above. If these steps are ineffective in fixing the frequent crashing problems, you can call our QB experts at 1.855.738.2784 to get immediate assistance with the error message.
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