WaappiTalk Refund Policy

Returns accepted by the merchant are only for defective items
We do not accept returns or exchanges unless the item you purchased
or defective. If you receive a defective item, please contact us at
telephone number or email address below and provide details of the product and the defect.
We will then tell you how to return the product.
You will be responsible for the shipping costs associated with returning your item. We are not
responsible for loss or damage occurring during transportation. You have to
also, for all returns, prepay shipping and insurance charges (if applicable).
If your return is eligible for a refund, this will not include the costs
shipping and handling charges that may appear on the packing slip or invoice.
When we receive the returned product, we will examine it and notify you by
email, within a reasonable time, if you are entitled to a refund or exchange in
reason for the defect. If you are entitled to an exchange or refund, we will replace the
product or we will refund the purchase price (depending on the original payment method). Expenses
shipping and handling fees you have already paid are non-refundable and the
Amounts refunded will not include the cost of shipping. A maximum period of 15 days
business days after receiving our email may take time before you see the
refund on your statement.
Contact details :
WaappiTALk, Cellular: +230 59322782 Skype: jiyereposho

3804, HDS Tower, Cluster F, Jumeirah Lake Towers, PO Box 49935, Dubai - United Arab Emirates

Main: +97144316158 | Fax: +97144316391

Owner contact email: info@waappitalk.com
Customers can return unopened items
1. Return of unopened items:
We accept returns on new, unopened items. You can return the items
unopened in their original packaging within 30 days of your purchase, with a receipt or
proof of purchase. If 30 days have passed since your purchase, we cannot
offer refund or exchange.
Only regular priced items can be refunded. Sale items are not
refundable.
To track the status of your return, please contact us at telephone number or
to the email address below.
2. Exchanges
We only exchange goods that are faulty or damaged.
When you consider that a product is defective, please contact us, within
within 30 days of your purchase, to the telephone number or email address below and
provide product and defect details. We will then tell you how to return the
product.
3. Exceptions
Some items are neither refundable nor exchangeable. These items are designated on our
website as non-refundable, on sale or as part of a final sale.
4. Shipping
You will be responsible for the shipping costs associated with returning your item. We are not
responsible for loss or damage occurring during transportation. You have to
also, for all returns, prepay shipping and insurance charges (if applicable).
If your return is eligible for a refund, this will not include the costs
shipping and handling charges that may appear on the packing slip or invoice.
To return or exchange the item you purchased, please send it by mail, with
a copy of your receipt and any other information regarding your purchase, to the address shown
at the following contact details:
[Business name]
[address for returns]
5. Process
When we receive your item, we will review it and notify you by email,
within a reasonable time, if you are entitled to a refund or exchange.
If you are eligible for a refund, we will refund the purchase price and provide credit
will be applied to the original payment method. The shipping and handling charges you
have already paid are non-refundable and amounts refunded will not include the cost
of the shipment. A maximum period of 15 working days after receipt of our email
It may take some time before you see the refund on your statement.
If you are eligible for an exchange, we will send you a new item to the shipping address
initial.