QuickBooks is one of the most widely used accounting software, providing businesses with tools to manage their finances efficiently. However, as with any complex software, it can occasionally run into issues. One such problem that users often face is QuickBooks Error 6000 83. This error typically occurs when users try to open, restore, or back up their company file.

If you're dealing with QuickBooks Error 6000 83, you're not alone, and the issue is solvable. In this guide, we'll walk you through the causes, symptoms, and the step-by-step solutions to fix the error, ensuring that you can get back to your important accounting work as soon as possible.

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What is QuickBooks Error 6000 83?

QuickBooks Error 6000 83 falls under the 6000 series of errors, which generally indicate issues with accessing company files. It primarily occurs when:

• You’re trying to open an existing company file.
• You’re attempting to create a backup of your company file.
• You’re trying to restore a company file from a backup.

When this error shows up, it can be frustrating as it temporarily halts access to your business's financial data. However, with the right approach, you can quickly troubleshoot and fix the issue.

Causes of QuickBooks Error 6000 83

Before jumping into solutions, it’s helpful to understand why this error happens in the first place. Some common causes include:

1. Damaged or Corrupt Company File: If the company file you're trying to access is damaged or corrupt, it can trigger Error 6000 83.
2. Network Issues: Network configuration problems or issues with permissions in the hosting environment can also cause this error.
3. Lack of Administrator Rights: Sometimes, users may not have the necessary permissions to access the company file, leading to an error.
4. Firewall or Security Settings: Your firewall or antivirus software might block QuickBooks from accessing the file over the network.
5. Incorrect File Extension: If the file you’re trying to open has an incorrect extension, QuickBooks may fail to recognize it and throw Error 6000 83.

Symptoms of QuickBooks Error 6000 83

You may encounter the following symptoms when dealing with QuickBooks Error 6000 83:

• QuickBooks fails to open the company file.
• QuickBooks crashes or freezes when attempting to restore or back up a company file.
• Error code “6000 83” appears on your screen with a message indicating that QuickBooks is unable to open the file.
• Slow performance of QuickBooks or the system while trying to access the company file.

Troubleshooting Guide for QuickBooks Error 6000 83

Here are the various solutions you can try to resolve QuickBooks Error 6000 83:

Solution 1: Verify File Permissions

One of the most common causes of this error is incorrect file permissions. Follow these steps to verify and correct them:

1. Check Folder Permissions:

   • Navigate to the folder where your company file is stored.
   • Right-click on the folder and select Properties.
   • Go to the Security tab and check the permissions for the user account trying to access the file.
   • Ensure the user has Full Control access.

2. Turn Off Hosting on All Workstations:

   • Go to File > Utilities in QuickBooks on all workstations except the server.
   • Ensure Stop Hosting Multi-User Access is selected.

Solution 2: Rename the .ND and .TLG Files

The .ND and .TLG files in QuickBooks are essential for the software’s multi-user setup. If these files become corrupted, they can trigger Error 6000 83.

1. Locate the .ND and .TLG Files:

   • Go to the folder where your QuickBooks company file is stored.
   • Look for files with the same name as your company file but with .ND and .TLG extensions (e.g., companyfile.qbw.nd and companyfile.qbw.tlg).

Check out more: Resolving QuickBooks Error 7500: Troubleshooting Guide and Methods

1. Rename the Files:

   • Right-click each file and select Rename.
   • Add .old at the end of the file names (e.g., companyfile.qbw.nd.old).
   • This will force QuickBooks to create new versions of these files when you open the company file again.

Solution 3: Use QuickBooks File Doctor

QuickBooks File Doctor is a built-in tool that can help identify and fix company file issues.

1. Download and Install QuickBooks Tool Hub:

   • If you don’t already have it, download the QuickBooks Tool Hub from Intuit’s website.
   • After installation, open the Tool Hub and select Company File Issues.

2. Run QuickBooks File Doctor:

   • Select Run QuickBooks File Doctor and choose the company file that is causing the issue.
   • Follow the on-screen instructions to allow the tool to diagnose and repair the company file.

Solution 4: Restore from a Backup

If your company file is severely damaged, restoring it from a backup may be the best solution.

1. Restore Company File:

   • Open QuickBooks and go to File > Open or Restore Company.
   • Choose Restore a Backup Copy and click Next.
   • Follow the instructions to restore the file from your most recent backup.

2. Check the Backup File:

   • Ensure the backup file is stored locally on your machine or a trusted network drive.
   • Avoid using removable storage devices like USB drives for backup restoration.

Solution 5: Disable Anti-virus and Firewall Temporarily

Sometimes, your firewall or antivirus settings might block QuickBooks from accessing the company file, especially over the network.

1. Disable Firewall:

   • Temporarily disable your firewall by going to Control Panel > System and Security > Windows Defender Firewall.
   • Select Turn Windows Defender Firewall On or Off and disable it for both private and public networks.

2. Disable Antivirus:

   • Open your antivirus program and disable the real-time protection feature temporarily.

3. Attempt to Open QuickBooks:

   • Open QuickBooks again and see if the error persists.

Note: Remember to turn your firewall and antivirus back on once you’ve completed the troubleshooting process.

Solution 6: Check Hosting Settings on the Server

If you’re using QuickBooks in a multi-user environment, hosting issues on the server might be the cause of Error 6000 83.

1. Verify Hosting Settings:

   • Open QuickBooks on the server and go to File > Utilities.
   • Ensure Host Multi-User Access is selected. If you see Stop Hosting Multi-User Access, it means hosting is already enabled, and no further action is needed.

2. Restart QuickBooks Services:

   • On the server, open the Services window by pressing Windows + R, typing services.msc, and pressing Enter.
   • Find QuickBooksDBXX (where XX is your QuickBooks version) and QBCFMonitorService.
   • Right-click both services and choose Restart.

Read more: QuickBooks Error 7300: Causes, Signs, and Troubleshooting Methods

Conclusion

QuickBooks Error 6000 83 can be frustrating, especially when you need immediate access to your company files. However, with the troubleshooting steps outlined above, you should be able to resolve the issue and get back to business. Always remember to back up your data regularly and ensure your QuickBooks software and company files are stored in a secure and stable environment.

If you’re still facing issues or need further assistance, don’t hesitate to contact QB Data Service at +1-888-538-1314. Our team of experts is here to help you resolve any QuickBooks-related problems swiftly and effectively.