### **WaappiTalk Platform Refund Policy**
**1. General**
This refund policy applies to all purchases made on our platform, including premium subscriptions, virtual credits, or any other paid service offered by our social network. By using our paid services, you agree to the terms of this policy.
**2. Subscriptions**
- **Free Trial Period**: If you subscribe to a premium service with a free trial period, you will not be billed until the end of this period. You can cancel any time before the trial ends to avoid being charged.
- **Refund of Subscriptions**: Subscriptions are not refundable after the start of the paid period, except in the event of persistent technical problems preventing access to the services or at our discretion for exceptional circumstances.
- **Cancellation**: You can cancel your subscription at any time. Your access to premium features will continue until the end of the current subscription period, but no refunds will be made for unused time.
**3. Purchases of Virtual Credits**
- **Non-refundable**: All virtual credit purchases are final and non-refundable. We encourage you to review your order before finalizing the purchase.
- **Incorrect Use**: In the event of a technical malfunction or incorrect use of virtual credits due to an error on our part, please contact our customer service to examine possible solutions.
**4. Billing Errors**
If you notice an error on your invoice, please contact our customer service within 14 days of the invoice date. We will review your request and issue a refund if an error is confirmed.
**5. Refund Request**
To request a refund, please contact our support team at info@waappitalk.com with the details of your purchase and the reason for your request. We will review each case individually and notify you of our decision by email within 7 business days.
**6. Changes to the Refund Policy**
We reserve the right to modify this refund policy at any time. Any modification will be effective immediately after its publication on our site. It is your responsibility to check this page regularly to stay informed of any changes.
**7. Contact us**
For any questions regarding our refund policy, please contact our customer service at [info@waappitalk.com].
---
