Request refund

Refund policies

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. To make a return, you must show us a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.


We give the possibility to users to create a payment link for their product by providing us with information on the products and the costs, after purchase of the product by your customers we transfer the fund to you in 3 or 7 days by withdrawing our commission of 2 % for each transaction.


Collection of funds from users after their participatory financing campaigns, the deadline is set in 3 to 8 working days from either their paypal account or from their bank account, however, you must send us your bank details for the transfer bank or your email address for the paypal transfern by withdrawing our commission of 5 % for each transaction. for more details contact the address